Thoughtful conversations with the people of Maine

If you prepare yourself, you know, an opportunity even just comes if you're prepared for it.

How do you reposition those challenges into opportunities?

They were hungry. They were very hungry for the expression, for outside input and a different perspective. I mean, if you were in an institution like that, the first thing you notice when you go in is the blandness of everything, the overhead lighting, which is all fluorescent and the lack of interesting lighting.